Privacy Policy
Last Updated: May 20, 2026
Innova Construction Group LLC (“Innova Roofing Group,” “Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, maintain, and protect information when you visit our website, request a roofing estimate, contact us, schedule an appointment, communicate with us, or opt in to receive text messages from us.
This Privacy Policy applies to information collected through our website, https://innovaroofingnj.com, our online forms, phone calls, email communications, text message communications, appointment scheduling, customer service communications, and other interactions with Innova Roofing Group.
By using our website or providing information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
– Name
– Email address
– Phone number
– Property address or service address
– Mailing address
– Details about your roofing project or service request
– Appointment or scheduling information
– Photos, files, or other information you choose to submit
– Message content when you contact us by phone, email, website form, chat, or text message
– Communication preferences
– SMS/text messaging consent records, including opt-in and opt-out information
We may also collect certain information automatically when you visit our website, including:
– IP address
– Browser type
– Device type
– Pages visited
– Date and time of visit
– Referring website
– General website usage information
– Cookies and similar tracking information
2. How We Use Your Information
We may use the information we collect to:
– Respond to your questions, quote requests, service requests, or appointment requests
– Provide roofing inspections, estimates, repairs, replacements, and related services
– Schedule and confirm appointments
– Send project updates, appointment reminders, service updates, and customer support messages
– Communicate with you by phone, email, text message, or other methods you have provided
– Improve our website, services, customer experience, and internal operations
– Maintain records of customer communications and service requests
– Send marketing or promotional communications where permitted by law and where you have provided consent when required
– Protect against fraud, unauthorized activity, or misuse of our website or services
– Comply with applicable legal, regulatory, or contractual obligations
3. SMS/Text Messaging Privacy and Consent
If you provide your mobile phone number and opt in to receive text messages from Innova Construction Group LLC , we may send you SMS/text messages related to roofing estimate requests, appointment reminders, inspection scheduling, project updates, service notifications, customer service communications, and, where separately consented to, marketing or promotional messages.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS/text messages at any time by replying STOP. For help, reply HELP or contact us using the contact information listed at the end of this Privacy Policy.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We do not sell or rent SMS opt-in information, phone numbers, or SMS consent records.
4. How We Disclose Information
We may disclose personal information only as reasonably necessary for business, service, legal, or operational purposes, including:
– To service providers, contractors, subcontractors, software providers, scheduling providers, customer support providers, payment processors, website hosting providers, and other vendors who help us operate our business and provide services to you
– To roofing crews, inspectors, estimators, or project-related personnel as needed to evaluate, schedule, or complete your requested service
– To comply with applicable laws, regulations, legal processes, or government requests
– To protect the rights, property, safety, or security of Innova Roofing Group, our customers, our website, or others
– In connection with a business transaction, such as a merger, acquisition, reorganization, or sale of business assets, where permitted by law
All the above categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We do not sell your personal information.
5. Cookies and Website Tracking
Our website may use cookies and similar technologies to help operate the website, understand website usage, improve performance, and enhance user experience.
Cookies are small files placed on your device when you visit a website. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. If you disable cookies, some parts of the website may not function properly.
6. Email Communications
If you provide your email address, we may use it to respond to your inquiry, send service-related communications, provide updates about your project, or send marketing communications where permitted by law.
You may opt out of marketing emails by following the unsubscribe instructions included in the email or by contacting us directly. Even if you opt out of marketing emails, we may still send non-marketing communications related to your service requests, appointments, estimates, invoices, or other business interactions.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
SMS consent records, including opt-in and opt-out records, may be retained as needed to document compliance with messaging requirements.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet, mobile networks, or electronic storage is completely secure. We cannot guarantee absolute security of your information.
9. Your Privacy Choices
You may contact us to request that we update, correct, or delete certain personal information, subject to applicable legal and business recordkeeping requirements.
You may also:
– Opt out of SMS/text messages by replying STOP
– Request SMS help by replying HELP
– Opt out of marketing emails by using the unsubscribe instructions in the email
– Adjust cookie settings through your browser
– Contact us with questions about how your information is used
10. State Privacy Rights
Depending on where you live, applicable privacy laws may provide certain rights regarding your personal information, such as the right to request access, correction, deletion, or information about how your personal information is used.
To make a privacy request, please contact us using the contact information listed below. We may need to verify your identity before processing your request.
11. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete the information.
12. Links to Other Websites
Our website may contain links to other websites that are not operated or controlled by us. We are not responsible for the privacy practices, content, or policies of those websites.
We encourage you to review the privacy policies of any external websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Last Updated” date at the top of this page.
Your continued use of our website or services after any update means you accept the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, you may contact us at:
Innova Construction Group LLC
39 Dewey St, Bloomfield NJ 07003
Phone: 862 668-4515
Email: [email protected]
Website: https://innovaroofingnj.com